QUALITY
The management of the Sagrado Corazón School in Barcelona, in addition to striving for the complete satisfaction of its students, parents, teachers, and all those who form part of this educational community by providing resources and an educational program tailored to their needs, has decided to introduce a philosophy of continuous improvement into the school to adapt to the demands of the educational market, implementing a Quality Management System that complies with the educational models accepted in Europe and the Western world, with current education regulations, and with the ISO 9001 quality assurance model, which certifies the Sagrado Corazón School in Barcelona and is included in its policy.
Scope
The Quality Management System of Colegio Sagrado Corazón applies to the planning, organisation, development and evaluation of the processes related to the provision of the educational and support services of the school.
The scope includes:
- Regulated education at the stages of Early Childhood Education, Primary Education, Compulsory Secondary Education (ESO) and Baccalaureate, in accordance with established legal requirements.
- Administrative and secretarial management linked to the development of the school’s educational and pastoral project.
- Planning and coordination of extracurricular activities.
Justified exclusion:
The process of designing the curriculum and the content of teaching does not apply, as it is regulated by the guidelines established by the Department of Education. This exclusion does not affect the ability of the management system to ensure the quality of the services provided.
Politics
The Quality Policy reflects the mission, vision, and values of the Sagrado Corazón School in Barcelona and, in accordance with the educational project, is aimed at:
- Meet the educational expectations and needs of students.
- Contribute to the achievement of the objectives assigned to it by society as an educational institution and training center.
- Comply with legal requirements that affect our educational activity.
- Develop and involve the entire team that forms part of the center to ensure a high level of satisfaction for the entire educational community.
- The continuous improvement of the activities and services it develops and provides to the community.
The commitment to quality affects the entire organization, and continuous improvement is the responsibility of the entire professional team at the center.
The Management Team reviews the policy annually and specifies it with strategic and annual objectives. It establishes a 3-year strategic plan that sets out the strategic objectives of the lines of action, and objectives are defined annually. To achieve the objectives, activities are also defined, responsibilities are established, and indicators are set to evaluate compliance.


